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630-545-1955 | Wheaton | Glen Ellyn | Lisle | Chicago Western Suburbs

Business and Personal Concierge Services | Wheaton Lisle Glen Ellyn

Frequently Asked Questions

Special Offers

“If you don’t set a baseline standard for what you’ll accept in life, you’ll find it’s easy to slip into behaviors and attitudes or a quality of life that’s far below what you deserve.”
— Anthony Robbins


What is a concierge?

A concierge is a person or a business simplifying life by managing a personal and/or professional to-do list—taking care of the things that rob busy folks of valuable work and leisure time.

A concierge aims to provide the ultimate in personal and professional services. You’ll generally find a concierge tending to the wants, needs, and wishes of guests at large hotels and residents of urban complexes. A concierge will deal with any request a client may have, no matter how big, how small or how ordinary or strange it may seem.

Concierges were once considered a perk solely for celebrities and the wealthy. Today, independent personal concierge companies across the globe are helping time-strapped people from all walks of life streamline and simplify their lives. These professionals are sometimes called personal assistants or lifestyle managers. They run errands, schedule appointments, research across the Internet, wait for home deliveries, and more.

Owners and operators of concierge and errand services are supported and advocated by the non-profit International Lifestyle Management and Concierge Association (ICLMA) and the National Concierge Association. These associations serve their members through essential resources, continuing education, networking, and other personal endeavors. Another helpful organization for folks delivering personal concierge services is NAPO — National Association of Personal Organizers.

Why hire a concierge or personal assistant?

People in all social and economic circumstances are pressed for time these days. Theoretically, you can always make more money, but time is finite—there are only 24 hours in the day, no matter what. When those 24 hours are over, they're gone forever.

Folks today work long and hard to nurture families, keep jobs, manage households, and maintain relationships. There is less time than ever to handle everyday tasks and plan and prepare for special events and projects.

For many of us, our To-Do list signifies our guilt trip—a list of everything we want to do, plan to do, think we should do, but never quite get to do. You might even call it an I'm-Never-Going-To-Get-It-Done list, instead of having the pleasure of it being a Ta-Dah List!

What services does a personal concierge offer?

Personal concierges will handle almost anything on a business or personal to-do list. They accomplish these tasks in a professional, timely, and cost-effective manner. Clients pay them to run errands, walk the dog, get dinner on the table, buy gifts, find hard-to-get tickets, de-clutter closets, downsize homes, prepare for a relocation, and myriad other tasks.

Specifically, what can a personal concierge do for me?

It’s impossible to offer a complete list of services the Get~it~Done Gurus provide (even though we’ve given it a try throughout this site). A small sampling of our personal assistance services include helping families through a physical move and then with settling in to their new homei, handling time-consuming Internet research, and organizing and de-cluttering projects. Business support may involve proofreading and editing internal/external publications and various documents, outsourcing hiring and training, and virtual office assistance. Most requests are welcomed as long as they're legal, ethical, and well intended. If you don’t see your need on one of our lists, please just ask us about it!

How does hiring the Gurus benefit me?

You’ll have more time to do the things you enjoy when we help you to:

  • Save and stretch time.
  • Simplify your life.
  • Maximize your productivity.
  • Focus on important things, giving you more quality time with family and for yourself.
  • Enhance family and social relationships.
  • Reduce stress—because even little things piling up can be burdensome and get in the
    way of enjoying your life. It might be out of sight, but it's never out of mind!
  • Feel accomplished, confident, and in control.
  • Cross things off your list, which feels so good!
  • Lift a weight off your shoulders and lighten your load.

What are some other Important things for me to know about the Gurus?

  • Get~it~Done Gurus, LLC is a company fully insured and bonded for your peace of mind.
  • You'll receive a 10% savings on projects, if 65 years of age or wiser.
  • We accept cash, personal checks, and credit cards (Master Card, Visa, Discover), for your convenience.
  • A 50% deposit is requested at the start of a project, unless other arrangements are made. For some jobs, a 25% progress payment is expected midway through the project.
  • Charges for after-hours, Sunday, and holiday services are greater than normal rates.
  • Charges for purchases we make on your behalf are simply passed along to you for payment or reimbursement.
  • Each day, you get free mileage for the first 10 miles we travel on your behalf (like when we're running errands for you). After that, we must bill 55 cents/mile, given the price of gas and all.
  • Projects are expected to be completed within 90 days of initiation, unless other plans are made. If not, deposit/progress payments are, unfortunately, forfeited.
  • We prefer at least 24-48 hours notice, depending on the service. Yet, we do our best to accommodate last-minute requests for straight-forward services.
  • A $30 fee applies when canceling services within 24 hours.
  • If we’re doing something inside your home and we can’t get in, there’s a $30 oops-we’re-locked-out fee.
  • Returned checks result in a charge of $30, plus bank fees. Ouch!
  • Gift Certificates from the Gurus are readily available. We can make them look pretty and even send ‘em on your behalf. All you need to do is sit back and wait for the grateful reactions sure to come your way.

Have other questions? Contact us, as we'd welcome the chance to share more details with you.



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